Q: Do you offer a free trial period?
A: No, we do not offer a free trial period.
Q: Do I get a full refund if I cancel my subscription/account?
A: No, full refunds are not issued for a canceled
subscription/account. We offer a partial refund for a canceled
Q: What is a partial refund?
A: A partial refund means that we subtract the Stripe and bank
fees for making debit and credit transactions from your
subscription. And we also charge you for the amount of
time that the subscription service was used.
Q: How can I change my current subscription plan?
A: You will have to select the 'Edit Profile/Cancel subscription'
tab from the nav bar, and cancel your current
subscription. Then re-register for a new subscription
from our home page.
Q: Why are your stream subscriptions expensive?
A: Our subscriptions cost more because we do not allow
advertising on our web site or on our music stream
by third parties. And, we do not have millions
of subscribers like ‘Apple Music’, ‘Amazon Music’ or ‘Spotify’.
Q: Why is the cover art occasionally missing from the
'Currently Playing/Recently Played music' page?
A: This event will happen when either a software application
performs an automatic update locally on your device or
our web site might be experiencing a Distributed
Denial-of-Service (DDoS) attack.
Q: Can I use more than one device to access my stream subscription?
A: Yes, however, only one device can connect to your stream at any
Q: Are there any advertisements or commercials played on my stream
A: No, our streams do not have any commercials or advertisements.
Q: Why is a subscription charged to access your music stream?
A: We charge a subscription in order to pay for the
streaming/broadcasting servers and fees for music royalties.
Q: How are the Credit/Debit cards handled on your site?
A: We use Stripe to process all Credit/Debit card transactions on
Q: Why must an individual be older than 17 years to subscribe
to your music stream?
A: Because some of the music we stream contains explicit content
and the cover art work might contain nudity or partial nudity.
Q: What is the difference between the 64 Kbps and 128 Kbps streams?
A: The sound of 128 Kbps stream has a higher sound quality
and it is the same bit rate that is used on CDs. The 64 Kbps stream
has a (marginally) lower sound quality and we recommend
this stream for Wi-Fi and/or mobile devices in order to help
prevent buffering of the Aprosys-Radio music stream.
Q: Why does the stream stop playing occasionally?
A: This can happen from time to time due to the heavy network
traffic that your Internet service provider (ISP) is currently
Warning explicit content: